SERINA BAY CONDOMINIUM
Official Visit by KPKT, JUPEM and the Commissioner of Buildings (COB)Recognised as a Model Example of Excellent Strata Management
PDL Property Management – Transforming Serina Bay Condominium
PDL Property Management successfully revitalised the once run-down Serina Bay Condominium, transforming it into a thriving and well-managed residential community. Today, Serina Bay stands as a model example (“contoh”) recognised by KPKT (Kementerian Perumahan dan Kerajaan Tempatan Malaysia) and COB (Commissioner of Buildings), having evolved from one of the worst-managed properties into a top-performing condominium with a surplus maintenance fund.
This remarkable turnaround was achieved through the dedicated efforts of the Management Committee and PDL’s professional team.
Background & Challenges
In 2016, the co-founders of PDL Property Management, the late Mr. SB and Mr. TK, were invited by Chairman Ustaz Haji Yusof Bin Yaacob to assess the condition of Serina Bay Condominium.
Following a comprehensive evaluation by our property management team, it was evident that the building had suffered from severe mismanagement by previous management and committee members. Key issues included:
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A deficit in the maintenance fund account
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High number of outstanding debtors
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Legal action from contractors, including the lift service provider
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Non-functional swimming pool due to poor maintenance
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Frequent lift breakdowns
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Disabled CCTV and access control systems
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Overall deterioration of facilities and safety concerns for residents
The condition of the property had significantly compromised the safety, comfort, and quality of life of its residents.
The Turnaround
Under the leadership of Chairman Ustaz Haji Yusof Bin Yaacob, a decisive step was taken to appoint PDL Property Management.
Over a period of three years, PDL worked closely with the Management Committee to restore and enhance the entire property. Key improvements included:
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Full restoration of the swimming pool facilities
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Stabilisation and proper maintenance of lift operations with minimal downtime
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Significant reduction of water leakage issues
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Installation and reactivation of CCTV and access card systems for enhanced security
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Improved financial management, resulting in a surplus maintenance fund
Recognition & Achievement
As a result of these efforts, Serina Bay Condominium was officially recognised by KPKT and COB as a model building (“bangunan contoh”), symbolising a transformation “from worst to best” in the Northern Region and Malaysia.
Testimonial
From Chairman, Ustaz Haji Yusof Bin Yaacob:
“Terima kasih kepada semua yang telah membuat persiapan untuk lawatan COB dan KPKT ini. Kepada PDL (Property Manager) dan semua MC Serina Bay — all of you are the best. Great teamwork. Thanks to Uncle Koona too.”
Dated: 23 October 2019
Serina Bay is situated at the heart of Hilir Sungai Pinang, Penang. It's one of the prime locations of Penang. There are some fascinating features available for Serina Bay, which makes the development a unique one. It is a 22-storey building standing on two blocks having 754 units in total
Serina Bay Condominium Overview
The Chairman Ustaz Haji Yusof Bin Yaacob, YB Lim Siew Khim (ADUN) Sungai Pinang N30, the CEO of PDL Property, Mr TK is waiting the arrival of the officers from KPKT, COB & JUPEM
2.45pm, 23rd Oct 2019
The officers of KPKT, COB & JUPEM has arrived the walkway of Serina Bay Condominium. They are moving to the speech hall which had prepared by the MC and PDL's Team
2.55pm 23rd Oct 2019
Former PDL General Manager, Mr. Mike Hng, together with CEO Mr. TK, welcomed guests as they entered the speech hall.
3.00pm 23rd Oct 2019
The Chairman Ustaz Haji Yusof Bin Yaacon accompanied by the important moderator, Sr Nik Ariff Bin Long Dir, the Director of the Commission of Building, Penang, had started the speech.
3.05pm 23rd Oct 2019
YB Lim Siew Khim (ADUN) Sungai Pinang N30 has given a compliment speech to the MC and the management team.
3.20pm 23rd Oct 2019
Sr Nik Ariff Bin Long Dir, the Director of Commission of Building, Penang, has given a welcoming speech and compliment to the management team.
3.35pm 23rd Oct 2019
A selfie photo taken by The Chairman, for the team of MC and Property Manager
5.00pm 23rd Oct 2019
A photo of The Chairman & commitee members, YB, and the Director of COB and his officer
5.20om 23rd Oct 2019
A Group of gathering photos of all attendance, the officers of COB, JUPEM & KPKT, the commites members and the property manager(s)
5.30pm 23rd Oct 2019
LAWATAN PESURUHJAYA BANGUNAN PULAU PINANG & SUBANG JAYA, MAJLIS PERBADANAN SUBANG JAYA DAN COUNSELLOR
RECOGNIZED AS "CONTOH" (EXAMPLE) WELL MANAGED BUILDING
(OCEANVIEW CONDOMINIUM (MANAGED BY PDL PROPERTY MANAGEMENT)
The Oceanview condominium managed by PDL Property Management (Registered Property Manager) had been recognised as EXAMPLE well-managed high rise building model by Pesuruhjaya Bangunan Pulau Pinang & Subang Jaya. A Team of Pesuruhjaya Bangunan Subang Jaya & Majlis Perbadanan Subang Jaya, Counsellor and some JMB/MC has visited the mentioned condominium today. The Principal of PDL Property Management, Mr TK, has given a speech to the authority on HOW TO MANAGE a high rise strata building with merely of RM130 maintenance fees per month per unit , but the residents are able to live in luxury environment and enjoyment of 5 stars condominium facilities in the more than 10 years old building.
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(WELL MANAGED BY PDL PROPERTY MANAGEMENT)
Oceanview Condominium
The Rise Collection II (Chelliah Park City)
JMB and management team request for an additional parking space for motorcycles granted.
(Managed By PDLProperty Management)
Chief Minister Chow Kon Yeow, who visited the apartment during his ‘Jelajah ❤️ Penang’ programme this evening, said a total of 150 motorcycle parking lots have been added for the convenience of the residents. There are 1,048 units in all in this building. As a result, there weren't enough motorcycle parking spaces for the locals. Prior to this, the homeowners had to park their bicycles elsewhere, which occasionally had a tendency to impede traffic. Chow said that with the provision of additional parking lots, I believe it will help to ease their parking problems.
The additional motorcycle parking space, which has also been equipped with a roof, cost a total of RM46,000. Prior to this, the condominium only had 500 motorbike parking spaces, it is discovered. Hence, the Joint Management Body (JMB) sought an additional 150 lots. The proposal was supported by Komtar assemblyman Teh Lai Heng who then contributed a total of RM20,000 to the project. The balance of RM26,000 was borne by The Rise Collection II’s JMB. Meanwhile, Chow thanked the apartment’s JMB for the care and concern towards the residents and the management who taking good care of the building. This is not an easy task as it (apartment) is a high-density project.
